IT Support Engineer

Collaborative Environment: Be part of a close-knit technical team where knowledge sharing and mutual support are part of everyday work.
Challenging Work: Handle complex technical issues that require real problem-solving, not just quick fixes.
Room to Grow: Access ongoing learning opportunities and exposure to modern technologies.
Autonomy & Responsibility: Take full ownership of issues and see them through to resolution.
Customer Impact: Play a key role in delivering a calm, clear, and high-quality support experience to clients.

Robertson & Sumner Ltd • nottingham, england, United-Kingdom • Posted May 31, 2026

Location nottingham, england

Job Type Full-time

Category IT & Technology

Posted May 31, 2026

Job Title:  Senior IT Support Engineer (Escalations / 2nd–3rd Line) 
Location:  Nottingham IT MSP 
Why Join Us? Collaborative Environment:  Be part of a close-knit technical team where knowledge sharing and mutual support are part of everyday work. 
Challenging Work:  Handle complex technical issues that require real problem-solving, not just quick fixes. 
Room to Grow:  Access ongoing learning opportunities and exposure to modern technologies. 
Autonomy & Responsibility:  Take full ownership of issues and see them through to resolution. 
Customer Impact:  Play a key role in delivering a calm, clear, and high-quality support experience to clients. 
Key Role Responsibilities Take ownership of advanced technical issues that require escalation beyond first-line support. 
Investigate and resolve problems thoroughly, focusing on ide...
            

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