IT Support Engineer
Location
perímetro urbano barranquilla, atlántico
Job Type
Full-time
Category
Servicios profesionales/Consultoría
Posted
May 26, 2026
Overview
Ingeniero de Sistemas IT / Nivel 2/3 - Con Ingles Fluido C1 en adelante — IT Support Engineer - Help Desk.
Responsibilities
- You will be called upon to troubleshoot and resolve complex issues (Tier 1 thru 3).
- The ability to communicate effectively with clients via phone and email and articulate technical projects and support resolutions to non-technical people.
- Excellent problem solving capability, able to utilize all available resources to quickly resolve issues and provide best practice IT solutions.
- Ability to take ownership of complex problems and follow through with minimal supervision.
- Ability to document work continuously throughout the day and provide detailed ticket and time sheet updates.
- Familiar with best practice IT procedures for networks from 5 to 200 users, ability to convey essential information to clients.
- Dependable and reliable, available between 8:30 AM and 6...