IT Support Lead (Media & Production Technology)
Location
auckland, auckland
Job Type
Full-time
Category
Operations & Business Administration
Posted
June 26, 2026
Your New Role
The IT Support Lead is responsible for the day-to-day management, support, maintenance and continuous improvement of the company's technology environment.
As the primary technology resource for the New Zealand business, this role provides end-user support, manages infrastructure and storage systems, oversees technology vendors, contributes to technology planning and ensures systems remain secure, reliable and fit for purpose.
The role supports production, post-production and corporate teams while working closely with international technology colleagues to align local technology operations with global standards and initiatives.
Key Responsibilities
End User Support & Service Delivery
- Provide responsive and professional IT support to all users.
- Troubleshoot hardware, software, networking and application issues.
- Manage user onboarding, offboarding and access management.
- Provision ...