IT Support Level 2

As an NZ-owned and operating MSP experiencing significant growth, we require a well-rounded IT support engineer with logical problem-solving skills and excellent communication skills to join our tight-knit team. Based in Grafton, on the border of the CBD, you'll be tasked with supporting our clients and platforms both remotely and face-to-face from simple requests to complex problems. You'll also be liaising with our senior support and network teams to implement changes and solutions.

This exciting role will also provide the opportunity to mentor the younger team members, build client relationships and assist with managing the daily support queue and tasks.

About you

You are a dedicated IT support specialist with a passion to assist your clients and are ready to take the next step in your IT career. You have 2-3 years of technical support desk experience and can communicate effectively and successfully support client platforms with assistance from an exp...