IT SUPPORT OFFICER
Location
Muscat, Muscat Governorate
Job Type
CDI
Category
Computer Occupations
Posted
June 08, 2026
The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
Tasks
- Provide technical support to users on hardware, software, network, and application issues.
- Respond to IT support requests and resolve issues in a timely and professional manner.
- Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
- Set up user accounts, email access, and system permissions.
- Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
- Perform routine system checks, updates, and backups.
- Assist in managing antivirus, security patches, and access controls.