IT Support / Service Desk Analyst - Bilingual
Location
medellín, antioquia
Job Type
Full-time
Category
Bases de datos, analítica y BI, Soporte técnico y administración
Posted
June 03, 2026
IT Support / Service Desk Analyst - Bilingual
Medellín, Colombia | Posted on 05/27/2026
Job Summary
We are seeking a skilled and customer-focused IT Support / Service Desk Analyst to join our team in Medellín, Colombia. The ideal candidate will have experience providing technical support for desktop systems, laptops, mobile devices, hardware, software, and Microsoft Office products. This role requires strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving technical issues in a fast-paced environment.
Key Responsibilities
- Provide first-level and second-level technical support for end users
- Troubleshoot and resolve hardware, software, and system-related issues
- Support desktop computers, laptops, printers, and mobile devices
- Install, configure, and maintain computer systems and applications
- Provide support for Microsoft Office products includin...