IT Support Specialist
Location
cape town, cape town
Job Type
Full-time
Category
Other-General
Posted
June 18, 2026
Key Responsibilities
- Provide hands-on IT support to employees in Cape Town office (hardware, software, network troubleshooting).
- Install, configure and maintain VoIP systems (e.g., 3CX, Asterisk)
- Administer and support CRM platforms, ensuring system performance and access management.
- Monitor and maintain firewalls and network infrastructure to uphold security and compliance.
- Maintain and troubleshoot workstations, printers and network-connected devices.
- Handle software installations, upgrades, and ensure all systems run efficiently.
- Document IT processes, configurations, incident resolutions and create user-friendly technical guides.
- Collaborate with external vendors and service providers when needed.
- Bachelors or Masters degree in Computer Science, Information Technology, Network Engineering, or a related field.
- ...