IT Support Specialist

Our client is building the next-generation Network Operating System (NOS) and Management Suite (NMS) for datacentre and telecom-grade switches and routers. Our mission: create the first world-class networking software platform to emerge from MENAT, backed by one of the world’s largest and most recognised ODMs. This is a greenfield project — no legacy baggage, full freedom to innovate. They are not just building another NOS — They are rethinking how network operating systems should work in an AI-driven world to scale across modern data centres, cloud fabrics, and telco backbones.

We are looking for someone to join the IT Support team and be the go-to expert for keeping our users productive and our infrastructure running smoothly. As an IT Support Specialist, you’ll provide hands-on support primarily across Linux and macOS systems (desktop, laptop, and server), with secondary coverage for Windows. You’ll troubleshoot complex issues at the OS, network, and applic...