It Support Specialist
Location
Syracuse, NY
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
*This is a 3-6 month contract with opportunity for extension*
Description
As a part of a their HyperCare initiative, we're looking for well-rounded Technicians with Networking Experience and strong technical support, to join their teams supporting users primarily through remote/telephony for Healthcare devices and upgrades.
Primarily - telephony-based troubleshooting and support for the Trio (intraoral scanners) and Digital Denture technology.
Will also be responsible for the hardware aspect and be trained in the depot/hands-on portion for these devices as well.
Our client is looking to supplement current staff by adding a dedicated Technicians to support the roll out specialized medical devices for companies new technology initiatives. They are upgrading from a software version 1 to version 3.
Following standard Operating Procedures to assist in post-install support and configure windows.
These Technicians will then be responsible to assist with issues working ...
Description
As a part of a their HyperCare initiative, we're looking for well-rounded Technicians with Networking Experience and strong technical support, to join their teams supporting users primarily through remote/telephony for Healthcare devices and upgrades.
Primarily - telephony-based troubleshooting and support for the Trio (intraoral scanners) and Digital Denture technology.
Will also be responsible for the hardware aspect and be trained in the depot/hands-on portion for these devices as well.
Our client is looking to supplement current staff by adding a dedicated Technicians to support the roll out specialized medical devices for companies new technology initiatives. They are upgrading from a software version 1 to version 3.
Following standard Operating Procedures to assist in post-install support and configure windows.
These Technicians will then be responsible to assist with issues working ...