IT Support Specialist
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 05, 2026
Overview
Job#:
Job Title: IT Support Specialist
Client: Biotechnology company
Contract/Perm & duration: 6 month contract to start (high possibility of extension based on performance)
Location: onsite M-F
Pay Rate: $25-35
Responsibilities
- Provide onsite desktop and service desk support for office and lab users across Windows 11, Microsoft 365, and business and laboratory applications.
- Perform end-user onboarding and device lifecycle management, including PC builds, imaging, encryption, setup, maintenance, upgrades, and inventory tracking within the CMDB.
- Support Lab IT and Infrastructure operations, troubleshoot hardware, software, and local network issues, and maintain secure system configurations as needed.
- Manage service desk queues, ticket escalations, SLA performance, and incident, request, problem, outage support and communications.
- M...