IT Support Tech
Location
North Las Vegas, NV
Job Type
Full-time
Category
other-general
Posted
June 08, 2026
Job Description
* Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles.
* Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users
* Assist with IT desktop deployments and image improvements
* Support our Manufacturing IT related hardware, including printers and scanners
* Work closely with Windows 10+ operating system devices in diagnosing issues
* Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices.
* Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve
* Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members
* Ab...
* Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles.
* Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users
* Assist with IT desktop deployments and image improvements
* Support our Manufacturing IT related hardware, including printers and scanners
* Work closely with Windows 10+ operating system devices in diagnosing issues
* Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices.
* Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve
* Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members
* Ab...