IT Support Technician (2nd/3rd Line)
Location
North Shields, Tyne & Wear
Job Type
Full-time
Category
computer-and-mathematical
Posted
June 06, 2026
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line).
Overall Purpose:
You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization.
In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers.
By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape.
This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuri...
Overall Purpose:
You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization.
In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers.
By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape.
This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuri...