IT Support Technician at Consulting Firm

Roca Networks Inc. • markham, on, Canada • Posted June 16, 2026

Location markham, on
Job Type Full-time
Category Other-General
Posted June 16, 2026
Advance your career as an IT Support Technician at a leading consulting firm in Markham, ON. This full-time position combines user support, equipment setup, and network assistance.
We are seeking candidates with 2 to 3 years of IT experience. You will be responsible for addressing users' technical challenges, maintaining solution logs, and playing a role in application redesigns. Your proficiency in networking and desktop applications is necessary to ensure user satisfaction.
Key Responsibilities:
• Diagnose and address computer issues for users
• Implement solutions through user guides and manuals
• Provide necessary training and advice to users
• Keep a detailed log of problems and solutions
• Support business systems and Internet functionalities
Requirements:
• IT support experience of 2-3 years
• Strong knowledge of Internet and networking technologies
• Client-focused with efficient interpersonal skills
• Organized with the ability to multitask<...

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