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IT Support Technician *HIRING ASAP* (MS Intune Experience REQUIRED)

TEKsystems • Stockton, California, United States • Posted June 16, 2026

Location Stockton, California
Job Type Contractor
Category Computer Occupations
Posted June 16, 2026

Key Responsibilities

End User Support

  • Provide Tier 1–2 technical support for Windows 10/11 desktops and laptops
  • Support Microsoft Office 365 applications (Outlook, Teams, OneDrive, Word, Excel, etc.)
  • Troubleshoot hardware issues including desktops, laptops, monitors, peripherals, and mobile devices
  • Perform hardware/software installations, upgrades, and replacements

    • Identity & Access Management

  • Create, modify, and disable user accounts in Active Directory and Azure AD
  • Manage password resets, group memberships, and access permissions
  • Support MFA and VPN-related access issues

    • Ticketing & Incident Management

  • Log, track, and resolve incidents and service requests using ServiceNow
  • Prioritize tickets according to SLA and business impact
  • Escalate unresolved or complex issues to Tier 3 or appropriate IT teams
  • Document resolutions,...

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