IT Support Technician
Location
India, India
Job Type
Full-time
Category
Computer Occupations
Posted
June 05, 2026
Key Deliverables by Level
Deliverable
Level 1 - Associate
Field Services Technician I
- Respond to IT service tickets using documented procedures and supervision
- Assist with workstation setups and peripheral connections
- Perform basic AV checks and room readiness tasks
- Support imaging and deployments under direction
- Maintain accurate ticket documentation in ITSM tools (e.G., ServiceNow)
- Follow proper inventory handling, tagging, and tracking
- Escalate unresolved issues appropriately
- Adhere to safety protocols and client-specific guidelines
Field Services Technician II(Lead Single Man Sites)
- Independently manage onsite IT support at single-p...