IT Support Technician (Leyland)
Location
Leyland, Lancashire
Job Type
Full-time
Category
computer-and-mathematical
Posted
June 01, 2026
IT Support Technician - Leyland
We’re looking for a proactive IT Support Technician to provide high‑quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly.
Key Responsibilities
Deliver 1st/2nd line support via phone, email, and in person
Manage and resolve support tickets, escalating when needed
Install, configure, and maintain laptops, desktops, Macs, and software
Troubleshoot hardware, software, and mobile device issues
Maintain IT asset records and equipment storage
Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS
Assist with IT projects, system upgrades, and office moves
What You’ll Bring
Experience in IT support or service desk roles
Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server)
Good understanding...
We’re looking for a proactive IT Support Technician to provide high‑quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly.
Key Responsibilities
Deliver 1st/2nd line support via phone, email, and in person
Manage and resolve support tickets, escalating when needed
Install, configure, and maintain laptops, desktops, Macs, and software
Troubleshoot hardware, software, and mobile device issues
Maintain IT asset records and equipment storage
Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS
Assist with IT projects, system upgrades, and office moves
What You’ll Bring
Experience in IT support or service desk roles
Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server)
Good understanding...