IT Support Technician

THE ROLE

This position will be a hybrid role, working at the Madrid office and remotely (as needed).

The person in this position is expected to have technical ownership over all business productivity tools and will be held accountable for the health of all deployed equipment. They need to be in tune with how technology is leveraged to support the business, the client’s and the end users we serve.

As a member of the Legends Global IT technical support team, this role serves as the first point of contact for our team when they seek technical assistance.

You will perform on‑site and remote troubleshooting through diagnostic techniques and pertinent questions and determine the best solution based on the issue and details provided by customers.

We are looking for a technician to provide customers with assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

The technician must ...