IT Support Technician

Salary, skills, career path and opportunities in the UK.

Becoming an IT support technician in the UK doesn't require a degree, and the route in is more flexible than most people assume. Entry‑level pay sits around £20,000 - £26,000, mid‑career roles earn £28,000 - £40,000, senior or specialist IT support technicians earn £45,000 - £60,000. This guide covers the realistic route in, what you can earn at each stage, and whether the work fits how you like to spend your day.

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How to become an IT support technician in the UK

You don't need a degree to become an IT support technician in the UK. The most reliable route is a mix of short formal training (college course, apprenticeship, or industry‑recognised certification) and hands‑on experience as quickly as possible – typically through an entry‑level role, apprenticesh...