Salt • United Kingdom, England, United Kingdom • Posted June 01, 2026
Location
United Kingdom, England
Job Type
Permanent
Category
Computer Occupations
Posted
June 01, 2026
IT Support Engineer
Role Overview
Provide user support via the service desk both remotely and in person.Issue, repair, and arrange the return of IT equipment.Maintain and support IT systems including Active Directory, Microsoft 365, and related platforms.Monitor and test backups.Manage IT onboarding for starters and offboarding for leavers across equipment and applications. Responsibilities
Ticketing System
Resolve tickets within agreed SLAs.Manage and prioritise the ticket queue.Triage and escalate tickets to the appropriate IT resource. Equipment
Issue IT equipment to new starters and arrange returns from leavers, updating tracking systems.Build, configure, and arrange repair of IT equipment, including liaising with third-party vendors.Maintain accurate stock le...
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