IT System Engineer | Mon - Fri | Basic $3,000 | West / North / Central

JOB DESCRIPTION

• Respond to and resolve end-user inquiries related to hardware, operating systems, printers, and standard desktop applications.

• Log and manage support tickets, ensuring all issues and resolutions are properly documented in the ticketing system.

• Troubleshoot and set up PC hardware, laptops, Microsoft Windows, Office 365, VPN, wireless networks, internet browsers, and Outlook email.

• Offer hands-on assistance for basic desktop needs and provide user training when necessary.

• Support and maintain both internal and external software applications.

• Assist in identifying and implementing new applications to improve business operations.

• Take on additional tasks or projects as assigned by your superior.

JOB REQUIREMENTS

• Possess at least a Diploma or Degree in Computer Science, Information Technology, Computer/Te...