IT Systems and Helpdesk Manager (Telecoms)
Location
midrand, gauteng
Job Type
Full-time
Category
Customer Service
Posted
June 14, 2026
Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.
Role
- System infrastructure support
- SQL database support
- Reporting to customers and staff on issues and resolutions
- System support
- Maintain IT infrastructure of company and company's customers.
- Assist Sales staff with technical support in meetings and solutions.
Responsibilities
- Look after company system infrastructure, servers, connectivity, integration support, etc.
- Help with trouble shooting database issues.
- Help with trouble shooting systems and providing feedback to development team.
- Help with testing of all systems and providing test results to developers.
- Ensure the company has proper redundancy for supporting of company solutions.
- Ensure the company follows all ISO policies and procedures.
- Create all policies and procedu...