IT Technical Manager
Location
monterrey, monterrey
Job Type
Full-time
Category
Other-General
Posted
June 14, 2026
Role Purpose
The ServiceNow Technical Leadis responsible forensuring delivery and optimization of ServiceNow solutions across enterprise environments.
Key Responsibilities- Lead ServiceNow module implementation and configuration.
- Collaborate with stakeholders to gather and refine requirements.
- Ensure adherence to best practices and governance standards.
- Perform quality assurance and validation of platform changes.
- Provide mentorship and guidance to junior team members.
- Manage integrations with third-party systems.
- Support continuous improvement and innovation initiatives.
- Develop andmaintaintechnical documentation.
- Coordinate with cross-functional teams for project success.
- Ensure compliance with security and regulatory requirements.
- Minimum 5+ years of hands on ServiceNow experience.
- Experienc...