IT Technician (2nd & 3rd Line)
Location
Norwich, Norfolk
Job Type
Full-time
Category
computer-and-mathematical
Posted
June 16, 2026
I’m excited to be partnering with a highly innovative organisation during an exciting period of growth. They’re seeking an IT Technician to play a key role in delivering and evolving their infrastructure across multiple sites, with a strong focus on networking and hands-on technical ownership.
Key Responsibilities
Act as a senior escalation point for complex infrastructure, server, and network issues
Deliver infrastructure and network projects (site rollouts, migrations, upgrades)
Configure and manage network equipment, including switches, firewalls, and wireless environments
Administer Windows Server, Active Directory, and virtualised environments
Support and maintain Microsoft 365 / Azure services
Perform root cause analysis and implement permanent technical solutions
Support multi-site infrastructure improvements and standardisation
Assist the service desk team with all levels of incidents during high workload periods, providing hands-on support w...
Key Responsibilities
Act as a senior escalation point for complex infrastructure, server, and network issues
Deliver infrastructure and network projects (site rollouts, migrations, upgrades)
Configure and manage network equipment, including switches, firewalls, and wireless environments
Administer Windows Server, Active Directory, and virtualised environments
Support and maintain Microsoft 365 / Azure services
Perform root cause analysis and implement permanent technical solutions
Support multi-site infrastructure improvements and standardisation
Assist the service desk team with all levels of incidents during high workload periods, providing hands-on support w...