IT Technician
Location
drummondville, qc
Job Type
Full-time
Category
Other-General
Posted
May 26, 2026
Mission
Do you enjoy field work, user support, and solving technical problems? Then this position is for you. As an IT technician, you will play a key role in supporting daily IT operations, primarily at Level 2, as well as maintaining, developing, and ensuring the reliability of IT environments. You will work in a structured environment where cybersecurity and compliance best practices are becoming increasingly important.
In this position, you will have the opportunity to:
IT support:
- Provide technical support to users, with a focus on Level 2 incidents and requests
- Analyze, diagnose, and contribute to the resolution of technical issues
- Escalate or collaborate with the appropriate resources when required
- Provide ad hoc support on Level 1 requests, according to operational priorities
- Rigorously document incidents, solutions, and procedures in the tools in place
Equ...