IT Technician (Level 2)

Confidential • mississauga, on, Canada • Posted June 14, 2026

Location mississauga, on

Job Type Full-time

Category Other-General

Posted June 14, 2026

The IT Technician (Level 2) will be responsible for providing intermediate-level technical support, resolving more complex incidents, and maintaining and optimizing IT systems to ensure operational continuity. 

MORE PRECISELY 

• Prepare, configure, and deploy workstations 
• Perform manual updates of equipment (workstations, servers, software) 
• Diagnose and resolve incidents using a ticketing system (OS Ticket) 
• Conduct technical onboarding for new employees 
• Ensure compliance with strict security and regulatory standards 
• Administer Active Directory (account creation, access management) 
• Escalate complex issues to the systems administration team 


PROFILE  

• 5+ years of experience in technical support (level 2) 
• Experience in secure or government environments (strong asset) 
• Strong knowledge of Windows, Active Directory, networking, and...
            

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