Italian Customer Support

Outsource X • Cape Town, Western Cape, South Africa • Posted June 06, 2026

Location Cape Town, Western Cape

Job Type full time

Category Information and Record Clerks

Posted June 06, 2026

Italian Written Customer Support Agent
Job Description and Duties
As a Customer Service Agent, you will be the first point of contact for supply and demand-related
customer support inquiries for our Italian -speaking clients. The ideal candidate will be an effective
communicator, an analytical problem solver, and the ability to thrive in a fast-paced environment.
You will be joining a fantastic multinational team, working alongside French, Italian , Dutch, Italian , and English Agents.
Client Spec:
UK-based SaaS client, very dynamic, and fun with a huge emphasis on staff well-being.
Responsibilities:
Manage incoming client contacts and escalations with compassion and proactivity in order to prioritize their needs and provide unique solutions to problems.
Process both client-generated and internally generated service request tickets within specifie...
            

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