Italian-Speaking Customer Experts for Household Electronics - Work In Greece
Location
Athens, Attica
Job Type
Full time
Category
Information and Record Clerks
Posted
June 19, 2026
Mercier Consultancy MD is seeking dedicated Italian-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. The role involves providing outstanding customer support to Italian-speaking clients, assisting them with product inquiries, technical support, and after-sales service.
Key Responsibilities
- Deliver professional and courteous customer service to Italian-speaking customers via phone, email, and chat regarding household electronic products.
- Assist customers with troubleshooting, product information, warranty claims, and usage guidance.
- Maintain accurate documentation of customer interactions and service requests in the CRM system.
- Coordinate with technical and product teams to resolve customer issues efficiently.
- Stay informed about the latest product releases, updates, and company policies.
- Provide feedback to management to improve customer service quality and cu...