ITSM Architect / Technical Lead

iMerit Technology • remote, remote, India • Posted June 07, 2026

Location remote, remote

Job Type Full-time

Category it

Posted June 07, 2026

ITSM Architect / Technical Lead  
Location:  Remote , India .  

Role Overview  
We are seeking an experienced ITSM Technical Lead / Integration Lead  to lead the architecture, integration, automation, and enhancement of enterprise-scale IT Service Management (ITSM) platforms and related enterprise systems. 

This role is not focused on pure platform administration or workflow configuration. Instead, the primary focus is designing and implementing integrations and automations between the ITSM platform and enterprise systems such as identity platforms, HRMS, Finance systems, asset and endpoint management tools, monitoring platforms, collaboration systems, and internal applications/APIs. 

The ideal candidate will bring strong experience in ITSM platform integrations, enterprise automation, API-driven architectures, and hands-on technical development

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