ITSM Data & Governance Analyst

Kyndryl is hiring a Service Operations & Governance Analyst in Mexico, Ciudad de México. In this role, you will assist in Service Level Management activities and support ITSM governance through documentation and metrics tracking. Candidates should have a solid foundation in IT operations, familiarity with ITIL® 4, and proficiency in tools like ServiceNow. Strong detail orientation and follow-up skills are essential for success. This position offers opportunities for career growth in a supportive environment.
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