ITSM Process Lead (Barcelona)

Blu Selection Recruitment Agency • barcelona, cataluña, Spain • Posted June 10, 2026

Location barcelona, cataluña

Job Type Full-time

Category Gestión y operaciones

Posted June 10, 2026

Job Description Location: Barcelona (Hybrid model - 3 days office based) 
Experience/Profile: ITSM | ITIL | Service Catalogue | Process Improvement | Global Environment 
Languages: English required 
What’s the Project? You’ll join a global international organization undergoing an important evolution of its IT Service Management function. 
The company is strengthening and maturing its ITSM capabilities across multiple international teams, with a strong focus on process governance, service quality, operational efficiency and customer‑centric service delivery. 
This role will play a key part in shaping and improving the integral ITSM framework, bringing structure, scalability and continuous improvement across technical and operational teams. 
One of the biggest priorities for the role will be the development and ownership of the Service Catalogue function, alongside the governance of core ITSM processes such as Change Management....
            

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