ITSM Specialist — Hybrid Role, ITIL & PowerBI Pro

A leading IT service management company in Toronto is seeking a skilled ITSM Process Coordinator for a 6-month contract with possibilities for extension. The role involves coordinating ITSM processes and providing technical guidance in areas such as Incident Management and Change Management. Experience with reporting tools, ITIL, and service management tools like Remedy/eSMT is essential. Candidates should be prepared for a hybrid work schedule transitioning to full onsite by early 2026.
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