Java Support Engineer
Location
desde casa, desde casa
Job Type
Full-time
Category
Other-General
Posted
June 05, 2026
**Java Support Engineer**
**Location: Mexico (Remote)**
**Long terms contract**
**Required Skills : (We need Production support + Hands on Coding + Unix/Linux and SQL)**
**Responsibilities**:
- Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from Marquee Helpdesk (L1)
- Providing mentorship and guidance to junior team members to ensure successful resolution of issues
- Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms.
- Automate manual processes to increase efficiency and reduce risk.
- Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
- Work closely with the engineering team to drive resolution of client issues.
- participate in on-call rotations and respond to incidents as needed.
- Continuously improve processes...
**Location: Mexico (Remote)**
**Long terms contract**
**Required Skills : (We need Production support + Hands on Coding + Unix/Linux and SQL)**
**Responsibilities**:
- Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from Marquee Helpdesk (L1)
- Providing mentorship and guidance to junior team members to ensure successful resolution of issues
- Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms.
- Automate manual processes to increase efficiency and reduce risk.
- Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
- Work closely with the engineering team to drive resolution of client issues.
- participate in on-call rotations and respond to incidents as needed.
- Continuously improve processes...