Jr. Advisor l, Tech Support

• Graduate or undergraduate engineering student.
• Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)
• Working knowledge of client technical systems
• Courteous with strong customer service orientation
• Ability to effectively communicate, both written and verbally
• Ability to learn, including strong problem‑solving skills
• Dependable with proficient attention to detail
• Skilled in multi‑tasking; including the ability to be flexible and adapt to changes quickly
• Ability to work as a team member, as well as independently with minimal supervision
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

Essential Functions/Core Responsibilities

• Assist external users of the client's technical products or services; identify, investigate, research...