Junior Application Support (L2 & L3)
Location
barcelona, provincia de barcelona
Job Type
Full-time
Category
Other-General
Posted
June 07, 2026
At we are looking for a Junior Application Support to join our team on an international issurance project.
Location: Hybrid from Barcelona
You will:
- Providing technical support for our internal procurement applications.
- You will be responsible to manage escalations and complaints, working directly with our stakeholders to resolve service issues.
- Analyze and make recommendations to process and application improvements.
- Create and maintain application and support documentation.
You should have
- :At least 3 years of 2nd or 3rd level application support experienc e and are familiar with the concepts of ITIL, DevOps or Agil e
- .English language proficiency is required
- .Some experience in enterprise application/IT support (1-3 years
- )Familiar with ITIL processes and CRM tools (Snow or...