Junior CX Consultant

Company Description Clientship is a leading enterprise SaaS platform that offers AI-powered customer experience analytics and journey communications management. With a strong focus on innovation, Clientship is dedicated to improving both customer satisfaction and business health. Our vision is to make customers happy while ensuring companies achieve sustainable growth. We are driven by our mission to democratize customer experience (CX) and make it accessible to all organizations. Role Description This is a full-time, on-site Junior CX Consultant role located in the Mexico City Metropolitan Area. In this role, you will work closely with clients to analyze customer experience data, identify process improvements, and assist in implementing CX strategies. Additional responsibilities include preparing reports, conducting research on customer journeys, and collaborating with cross-functional teams to drive actionable insights. As a Junior CX Consultant, you will play a vital role in helping...