Junior IT Technical Support
Location
Northampton, England
Job Type
Full time
Category
Computer Occupations
Posted
June 03, 2026
Job Description
Role Summary
This role combines IT support and business systems support. The successful candidate will:
- Support and maintain in-house computer systems, desktops, software, and peripherals, including installation, diagnosis, repair, and upgrades.
- Develop an understanding of business processes to effectively leverage the ERP system and support the organisation’s information needs, improving overall business performance.
Key Responsibilities
IT Support
- Assist in the setup, maintenance, and support of hardware and software, including Microsoft products (e.g. Business Central, Microsoft 365) and VoIP systems (e.g. 8x8).
- Install, configure, test, maintain, monitor, and troubleshoot user workstations, network hardware, and peripheral devices.
- Accurately document hardware failures, repairs, installations, and removals.
- Support the planning and implementation...