Junior Key Account Manager (f/m/x)
Location
Berlin, Berlin
Job Type
full-time
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted
June 20, 2026
Job Description
Our Key Account Management Team focuses on managing and expanding customer relationships. Our team is experienced in logistics, supply chain, and e-commerce, with strong analytical skills. We collaborate with our customers, understand their unique needs, and guide them in expanding their business horizons with our bespoke solutions and cutting-edge product innovations.
The essence of your role
- Managing a portfolio of e-commerce accounts with a sales-driven approach, with growing strategic responsibility.
- Building accountability for client relationships, including supporting profit and loss management.
- Ensuring SLA adherence, monitoring KPI variances, and evaluating customer satisfaction, with accurate internal reporting.
- Identifying cross-selling and upselling opportunities and supporting them from proposal to contract signing.
- Developing sustainable, trust-based client relationships to achiev...