Junior Operations Analyst
Location
madrid, kingdom of spain
Job Type
Full-time
Category
Analyst
Posted
June 15, 2026
The Junior Operations & Customer Care Support role is designed to relieve the team from repetitive, time‑consuming tasks and contribute to the immediate reduction of operational risk.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
The position focuses on daily operational execution, administrative support, data preparation for billing, and hands‑on contribution to projects, testing activities, and incident follow‑up.
A detail‑oriented and reliable approach is essential, as this role supports core operational workflows and ensures continuity and quality across processes.
Key Responsibilities
Daily Operational Task Execution
Monitor and manage shared mailboxes, ensuring timely classification and assignment of incoming requests.
Manage and allocate cases within internal tools.
Perform routine validations following established procedures.
Escalate incidents according to defined escalation pa...
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
The position focuses on daily operational execution, administrative support, data preparation for billing, and hands‑on contribution to projects, testing activities, and incident follow‑up.
A detail‑oriented and reliable approach is essential, as this role supports core operational workflows and ensures continuity and quality across processes.
Key Responsibilities
Daily Operational Task Execution
Monitor and manage shared mailboxes, ensuring timely classification and assignment of incoming requests.
Manage and allocate cases within internal tools.
Perform routine validations following established procedures.
Escalate incidents according to defined escalation pa...