Junior Support Administrator

We’re looking for a motivated and detail-oriented Junior Support Administrator to join our team. This is an entry-level role ideal for someone starting their career in IT Support or administration, with a strong willingness to learn and grow in a fast-paced environment.

Responsibilities

• Provide first-line technical and administrative support to staff or clients


• Respond to support requests via email, phone, or ticketing systems


• Troubleshoot basic IT issues (hardware, software, network access)


• Assist with user account setup, permissions, and system access


• Maintain accurate records of issues and resolutions


• Support system updates, backups, and routine maintenance tasks


• Escalate complex issues to senior team members when necessary