JUNIOR SUPPORT ANALYST (32425)
Location
campinas, são paulo
Job Type
Full-time
Category
Aspectos gerais de RH
Posted
June 05, 2026
Na Bosch, moldamos o futuro por meio das inovações tecnológicas de alta qualidade e de serviços que despertam entusiasmo e melhoram a vida das pessoas. Temos uma promessa sólida para nossos colaboradores: crescemos juntos, gostamos do nosso trabalho e inspiramos uns aos outros. Junte-se a nós e sinta a diferença.
Descrição da vaga
- Operate and monitor global IT services, with a focus on servers, storage, backup, and cloud-based solutions.
- Oversee and ensure the support process for IT solutions, whether on-premises or in the cloud.
- Identify and initiate escalation procedures and prioritize support activities.
- Handle troubleshooting, incident resolution, configuration tasks, alerts, and service requests related to global IT infrastructure and cloud services.
- Support the integration of services into the Cloud platform and manage their operation.
- Address issues, incidents, configurations, alerts, and service req...