Key Account Manager

Crane Worldwide Logistics • Japan, Tokyo, Japan • Posted June 25, 2026

Location Japan, Tokyo
Job Type Full Time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted June 25, 2026

Essential Job Functions

Tactical retention responsibilities for assigned accounts include:

  • Lead and manage the implementation of any new services in collaboration with the appropriate operational stay at all origins/destinations

  • Coordinate, distribute, and maintain Standard Operational Procedures (SOPs) in collaboration with Sales, Operations, and Finance

  • Penetrate organizational structure and develop relationship beyond main points of contact

  • Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly

  • Maintain rates and assess yields monthly

  • Monitor account for timely payments and assist with collections on past due invoices

  • Set up internal reports to monitor our performance in meeting critical milestones

  • Immediately communicate any issues or exceptions to Operations

  • Enter all meeting notes, action items, complaints, complim...
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