Key Holder - London

ONIVERSE is a renowned fashion retail company, specialising in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

Role Overview

Under the direct supervision of the District Manager, Store Manager, and Supervisor, the Key Holder plays a critical role in assisting with the development of staff and ensuring the consistent delivery of company expectations related to sales, service, operations, presentation, and product knowledge.

Sales & Customer Service

• Provide exceptional service.
• Oversee store opening and closing procedures.
• Contribute to store turnover, being aware of daily sales targets and store objectives.
• Demonstrate comprehensive knowledge of the products and the brand.
• Ensure...