Knowledge Management Specialist/Trainer (Service Desk)

Tech Mahindra • quezon city, metro manila, Philippines • Posted June 18, 2026

Location quezon city, metro manila
Job Type Full-time
Category IT & Technology
Posted June 18, 2026

Work Where People Matter

At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well‑being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here

  • Growth you can see – promotions and career paths await
  • Learning that sticks – trainings to sharpen your skills
  • A workplace that cares – inclusive, supportive, and people‑first
  • Health coverage you can count on
  • Rewards when you refer friends to join the team
  • Leave Credits

Your Day-to-Day

  • Conduct and facilitate pre‑process and process training for new hires
  • Manage training batches and ensure adherence to defined process guidelines
  • Evaluate trainee performance through competency‑based assessments
  • P...

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