Knowledge Manager*

KTM Group North America • Mattighofen, Upper Austria, Austria • Posted July 26, 2026

Location Mattighofen, Upper Austria

Job Type full time

Category Operations Specialties Managers

Posted July 26, 2026

The opportunities are endless when you are fearless
THE TASKS AWAITING YOU
Own and manage the global Customer Service Knowledge Base as the central source of information for dealers, regions, and internal teams
Create and maintain service and troubleshooting documentation, including new product information as well as safety and quality updates
Consolidate and ensure the quality of technical knowledge from various business functions and international regions
Drive training needs and priorities while coordinating and approving relevant learning content in collaboration with the Academy
Manage the knowledge management platform and actively coordinate with Technical Support, Engineering, R&D, and other key stakeholders
HOW YOU CAN INSPIRE US
Minimum 5 years of professional experience in Aftersales, Service, Product Support, or Trainin...
            

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