Knowledgebase Manager - Financial Service Desk
Location
taguig, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 09, 2026
Knowledgebase Manager - Financial Service Desk
About the job Knowledgebase Manager - Financial Service Desk
TASQ is currently seeking a Knowledgebase Manager for the Financial Service Desk in Taguig. The pre-screening interview will be conducted via phone.
Position Overview: Knowledgebase Manager - Service Desk Financial (Taguig)Work Setup: Onsite (BGC Taguig)
Requirements:- A minimum of 3 years of experience in a service desk line of business within the BPO industry.
- At least 2 years of experience in managing a knowledge base (KB).
- Proven experience in creating, maintaining, and updating knowledge base articles for a service desk account.
- ITIL Certification is an advantage.
- Experience in web design is also beneficial.
- Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on day one.
- Quarterly performance bonuses.