L1 Remote Desktop Support Analyst

HCL Technologies Limited is looking for a candidate to provide Level 1 remote desktop support in Mexico, Jalisco, Región Centro. You will troubleshoot and resolve tickets while maintaining quality standards and ensuring a positive customer experience. Responsibilities include adhering to Service Level Agreements (SLA) and engaging in self-development. The company offers various benefits such as personal time off, maternity and paternity benefits, and opportunities for career advancement.
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