L1 Tech Support

Consolidated Analytics • Pune Division, Maharashtra, India • Posted June 02, 2026

Location Pune Division, Maharashtra

Job Type Full-time

Category Computer Occupations

Posted June 02, 2026

DESCRIPTION:   

The position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.  

RESPONSIBILITIES:   
• Be the first point of contact for all IT & Technical queries.  
• Troubleshoot system and network problems and diagnose and solve hardware/software faults.  
• Should be well versant with network connectivity testing tools and identify issues.  
• Repair a fault or set up a system following diagrams and written instructions.  
• Support the rollout of new computer applications.  
• Respond to service incidents within the times specified in any Service Level Agreement (SLA).  
• Provide technical support on O365 based applications and Portal administration.  
• Provide telephone, e-mail, and remote support to all IT...
            

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