L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST

TP-LINK CANADA INC. • richmond hill, york region, Canada • Posted June 08, 2026

Location richmond hill, york region

Job Type Full-time

Category Other-General

Posted June 08, 2026

We are hiring for an existent vacancy, seeking a knowledgeable and experienced Level 2 Customer Technical Support Specialist  to join our team. 
You will be playing a vital role in ensuring customer satisfaction and driving sales. 
You are the go-to expert for technical queries helping customers maximize the value of TP‑Link’s Internet Service Provider (ISP) and Small‑Medium Business (SMB) products they purchase. This role is particularly important in the ISP&SMB markets, where personalized support and understanding of customer needs are highly valued. 
Location : On‑site | 88 Fulton Way, Richmond Hill, ON
Type : Full‑Time | Salary + Bonus + Benefits + Paid Time Off
Salary Range : $70,000 minimum to $90,000 maximum (Salary is based upon candidate’s experience and qualifications, as well as market and business considerations). 
Job Requirements:  
BSc degree in a relevant engineering field such as Electr...
            

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