L2 IT Service Desk Engineer: Real-Time Chat Support
Location
Mexico, ciudad de méxico
Job Type
Full-time
Category
Instalación - Mantenimiento - Reparación
Posted
June 07, 2026
Infosys Limited is seeking a Consultant to provide Global IT Service Desk Chat Support Services in Mexico City. You will deliver real-time technical support for common issues, manage incidents, and maintain a professional user experience.
The ideal candidate will have strong coaching skills, experience in incident management, and the ability to enhance current knowledge base articles and protocols.
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