L2 Production Support

**RH: Dacia González**
**Location**:any state of Mexico
**Industry - Sector**:Financial Services - Banking
**What you'll do?
**
- Identify defects, discrepancies, and trends by ways of code debugging or log analysis.
**What you'll bring**:
- Experience as a L2 support engineer.
- ITIL Process experience with Service Mgmt.
, Knowledge Mgmt.
, Incident Mgmt.
- Hands-on experience in SQL (Pl/SQL), Unix and Shell Scripting are mandatory.
- Hands-on Read and Debug Code (Java).
- Skilled in Debugging and Troubleshooting.
Ability to perform RCA.
**Soft skills**:
Work Under pressure, Quality at work, Results Oriented
**What can YOU expect in a career with Capgemini?
**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini's clients.
- You will work alongside technical, functional and industry specialists to assist with the deve...